Terms and Conditions of Use
Welcome to The Old Tool Store website terms and conditions for use. These terms and conditions apply to the use of this website at www.oldToolStore.com. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions. Using this website indicates that you accept these terms regardless of whether or not you choose to order from us. If you do not accept these terms, do not use this website.
The www.OldToolStore.com website is operated by: Ray Iles T/A The Old Tool Store at Whitehaven Farm, Boston Road, Horncastle, Lincs LN9 6HU. Email: ray@oldtools.idps.co.uk.
1. Trading terms and conditions
1.1 Prices, currency and tax
All goods are billed in Pounds Sterling. For payments by Paypal the actual currency
conversion rate is determined by Paypal at the time you confirm your order. Prices
do not include VAT (UK sales tax) as we are not VAT-
For non-
Our prices are reviewed periodically and may change without notice.
1.2 Ordering
You must be at least 18 years of age to purchase from us. You are deemed to have placed an order by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered and total cost in Pounds Sterling.
Acceptance of an order takes place only when the order is despatched. Once your order has been despatched the purchase contract will be made even if your payment has been processed immediately, unless we have already notified you that we do not accept your order or you have cancelled it.
An order may be refused: a) where goods are not available; b) where we cannot obtain authorisation for your payment; c) if there has been a pricing or product description error; or d) if you do not meet the eligibility criteria set out in our terms and conditions.
1.3 Title & Payment
Goods are supplied by and remain the property of Ray Iles until they are fully paid for, acceptable payment methods include Paypal, cheque drawn on a UK bank, direct bank credit or credit/debit card. Goods are not despatched until payment has fully cleared. You will be promptly refunded should an order be cancelled.
1.4 Shipping
Your order will be posted by the most suitable method which includes Royal Mail services and delivery by courier. Orders are subject to availability and will be despatched as soon as possible but please allow up to 28 days from us receiving cleared payment. For more information about shipping please see our Delivery & Returns page.
1.5 Returns
All products are sold with a 100% satisfaction guarantee, if you are not happy with any purchased product please contact us within 14 days of receipt stating the problem. For more information about returning an item please see our Delivery & Returns page.
Privacy
We are committed to safeguarding the privacy of our website visitors and customers. The following policy sets out what information we collect and how it is used. Our website uses cookies to enable online shopping and to improve the performance of the web site. By agreeing to this policy, you consent to us using cookies and your personal information as described below. If you do not agree with this policy do not use this website.
1) What information do we collect?
1.1) Personal information
We may collect, store and use the following personal information:
- Name
- Optionally company name
- Postal address
- Email address
- Optionally FAX and/or telephone number
You provide this data when you purchase from us. We do not sell, rent or otherwise divulge any of your personal information to other companies for marketing purposes. We may disclose information about you to our suppliers and service providers for the purpose of fulfilling your orders and in addition we may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
1.2) Non-
In addition to the personal data above, the following technical data about the device or computer system you use to browse our website may be collected by our website traffic monitoring software:
your computer's IP address, approximate geographical location, browser type and version, operating system, length of visit, pages viewed and how you found the website.
This information is stored in a "cookie" which is explained below.
2) Use of cookies
On our website a "cookie" consists of technical information stored by a web browser and sent to the web server each time the browser requests a page from the server. This information enables the web server to identify and track processes in the web browser. Cookies on this website are used:
(a) by our shopping cart software so you may make online purchases and
(b) by our website traffic monitoring software which collects the technical data described in section 1.2) above. This enables us to monitor how effective the web site is and allows us to make improvements. Google provides this monitoring software and it does not collect personal data such as your postal or email addresses. You can find out more about this monitoring software, including how to opt out, by visiting http://www.google.com/intl/en_uk/analytics/privacyoverview.html.
Our website cookies do not store personal data and neither do we use them for marketing purposes or targeted advertising. You can find out more about cookies and how to disable them by visiting http://www.aboutcookies.org. If you do disable cookies you may find many websites, including this one, do not function correctly.
3) How we use your personal information
Personal information submitted when you place an order will be used for the purposes specified in this privacy policy. We may use your personal information to:
a) improve your browsing experience by personalising the website;
b) collect order payments from you and to send you goods purchased via the website;
c) send order updates, statements, invoices and other order-
d) send you newsletter emails if you have requested them;
e) deal with enquiries and complaints made by or about you relating to an order.
Where you choose to pay by PayPal, we will share relevant information with PayPal only to the extent necessary for the purposes of processing payments for your order and dealing with complaints or queries relating to such payments.
4) Security of your personal information
We take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. You are responsible for keeping your account details confidential. If you suspect someone has been using your account without your permission contact us immediately.
5) Policy amendments
We may update this privacy policy from time-
6) Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity ie a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address.
7) Third party websites
This website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites; you should find their privacy statements to determine these.
8) Updating information and questions about our Privacy Policy
You can update your own personal information by clicking the “View Toolbox” link and making the appropriate changes. Please contact us if you need help with this or if you have any questions about this privacy policy or our treatment of your personal information.
